cb777i Privacy Policy

This Privacy Policy ("Policy") is issued by cb777i ("the Company", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the cb777i online gaming platform, including our website, mobile application, games library, sportsbook, and all associated services (collectively, "the Platform").

cb777i is the data controller responsible for your personal information as described in this Policy. As data controller, we determine the purposes for which and the means by which your personal data is processed. We are committed to processing your data lawfully, fairly, and transparently in accordance with the data protection obligations imposed by our international gaming licence.

This Policy applies to all registered players on the cb777i Platform, including players based across Pakistan — in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions. By creating a cb777i Account or by continuing to use the Platform after this Policy has been updated, you acknowledge and consent to the data practices described herein.

cb777i collects only the categories of personal data that are strictly necessary to provide our services, comply with our regulatory obligations, and maintain the security and integrity of the Platform. The following table details every category of data we collect and the primary purpose for which each category is used.

cb777i does not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, or health information, except where specifically required for responsible gaming purposes (for example, where a player voluntarily discloses a gambling-related concern to our support team).

cb777i collects personal data through the following channels:

• Direct Submission: Data you provide when registering your cb777i Account, completing KYC verification, submitting deposit or withdrawal requests, contacting our support team, or responding to promotions.
• Automated Collection: Technical and usage data collected automatically when you access and interact with the Platform, including through cookies, server logs, and session tracking technologies described in Section 7.
• Third-Party Sources: Identity and fraud-risk data received from KYC verification service providers, payment processors (including JazzCash and EasyPaisa), and fraud prevention databases, used to verify your identity and assess account risk.
• Publicly Available Sources: In limited circumstances, cb777i may cross-reference data from publicly available sources (such as sanctions lists or politically exposed person databases) to fulfil its AML compliance obligations.

cb777i processes your personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing required to fulfil the contract between you and cb777i, including operating your Account, processing deposits and withdrawals in PKR, and providing access to games and betting markets.
• Legal Obligation: Processing necessary to comply with cb777i's obligations under its international gaming licence, including Know Your Customer (KYC) verification, anti-money laundering (AML) record-keeping, and age verification to enforce the 21+ requirement.
• Legitimate Interests: Processing carried out in pursuit of cb777i's legitimate business interests — such as fraud prevention, platform security, service improvement, and responsible gaming monitoring — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and optional personalisation features, carried out only where you have provided clear, freely given, specific, and informed consent. You may withdraw this consent at any time through your Account settings or by contacting our support team.

cb777i uses the personal data we collect for the following specific purposes. We do not use your data in any manner inconsistent with the purposes declared at the time of collection.

• Creating, managing, and securing your cb777i Account, including authentication and session management.
• Processing your PKR deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and fulfilling your withdrawal requests to your registered payment method.
• Conducting mandatory identity verification and age checks to enforce the 21+ minimum age requirement across the Platform.
• Fulfilling anti-money laundering obligations, including transaction monitoring and suspicious activity reporting as required under our licensing terms.
• Providing customer support, resolving disputes, and responding to complaints or regulatory enquiries.
• Monitoring gaming patterns to identify players who may be experiencing gambling-related harm and providing responsible gaming interventions where appropriate.
• Improving the Platform through analysis of aggregated, anonymised usage data to enhance game selection, interface design, and service performance.
• Sending transactional communications including deposit confirmations, withdrawal notifications, security alerts, and significant changes to our Terms or this Policy.
• Sending promotional communications, including information about bonuses, new games, and PSL or cricket betting markets — only where you have opted in to receive such communications.
• Preventing, detecting, and investigating fraud, collusion, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.

cb777i does not sell your personal data to third parties. We share your data only in the circumstances set out below, and only to the extent strictly necessary for each stated purpose.

• Payment Processors: We share transaction-relevant data with our payment processing partners — including JazzCash, EasyPaisa, and our banking partners — solely to process your deposits and withdrawals. These processors are contractually bound to use your data only for payment fulfilment purposes.
• KYC & Identity Verification Providers: We engage certified third-party identity verification services to conduct KYC checks on new registrants and in response to regulatory triggers. These providers process only the data minimally necessary to complete verification.
• Game Suppliers: Third-party game providers whose content is available through the cb777i Platform may receive limited technical data (such as session tokens and bet amounts) necessary to deliver game functionality. These providers do not receive your identity or contact data.
• Regulatory & Licensing Authorities: cb777i may be required to disclose specific player data to its licensing authority or other competent regulatory bodies in fulfilment of its legal obligations. Such disclosures are made only to the extent mandated by applicable law or regulatory directive.
• Law Enforcement: In response to a valid legal request, court order, or statutory obligation, cb777i may disclose personal data to law enforcement or governmental authorities. cb777i will, where legally permissible, notify affected players of such disclosures.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of cb777i's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.

cb777i uses cookies and similar tracking technologies to operate the Platform, maintain your login session, remember your preferences, and gather aggregated analytics data to improve the Platform experience for Pakistani players.

The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without materially impairing Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, last-used game categories, and responsible gaming limit configurations. These enhance your experience but are not essential to core Platform operation.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform — such as which pages are most visited and where users exit. This data helps cb777i improve its interface and content offering. No individual player is identified through analytics data.
• Marketing Cookies: Used only where you have provided explicit consent to receive personalised promotional content. These cookies help cb777i deliver offers relevant to your gaming preferences. You may withdraw consent for marketing cookies at any time through your browser settings or Account preferences.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your cb777i Account and using core Platform features.

cb777i retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following retention principles apply:

• Active Account Data: Your personal data is retained for the full duration of your active cb777i Account, and for a minimum of five (5) years following Account closure, as required under our international gaming licence's AML record-keeping obligations.
• Financial Transaction Records: PKR transaction records, including all deposits and withdrawals processed via JazzCash, EasyPaisa, and bank transfers, are retained for a minimum of five (5) years following the date of each transaction.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following Account closure or the completion of the last KYC review, whichever is later.
• Support Communications: Customer support records are retained for three (3) years following the closure of each support interaction, to support dispute resolution and quality assurance purposes.
• Marketing Data: Where you have opted out of marketing communications, we retain a record of your opt-out indefinitely to ensure we do not contact you again without renewed consent.

Upon expiry of the applicable retention period, cb777i will securely delete or anonymise your personal data in a manner that renders it irrecoverable.

cb777i implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• AES-256 encryption for all personal data stored within our database systems.
• TLS 1.3 protocol for all data transmitted between your device and our servers, preventing interception in transit.
• Multi-factor authentication options for cb777i player accounts to reduce the risk of unauthorised access.
• Regular third-party penetration testing and vulnerability assessments of our Platform infrastructure.
• Strict role-based access controls limiting internal staff access to personal data on a need-to-know basis only.
• 24/7 automated monitoring systems for detecting and responding to anomalous access patterns and potential security incidents.
• Formal incident response procedures ensuring prompt action and, where required, notification in the event of a personal data breach.

While cb777i takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your cb777i login credentials confidential and for notifying our support team immediately if you suspect your Account has been compromised.

As a registered cb777i player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the details provided in Section 15.

cb777i will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

The cb777i Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is conducted as part of the mandatory KYC process for all new registrants.

If cb777i becomes aware that personal data has been collected from a person under the age of 21 — whether through a failed age verification, subsequent disclosure, or third-party report — the relevant Account will be immediately suspended, all data associated with that Account will be deleted or anonymised, and any funds deposited will be returned to the originating payment source following verification.

As an internationally licensed online gaming platform, cb777i operates infrastructure and engages service providers located in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, cb777i takes all reasonable steps to ensure that your data receives an equivalent level of protection to that which applies within Pakistan and under our licensing jurisdiction.

International transfers are safeguarded through one or more of the following mechanisms:

• Contractual data processing agreements containing internationally recognised standard data protection clauses binding the recipient to equivalent privacy standards.
• Transfers to jurisdictions that maintain data protection standards recognised as adequate under our licensing authority's framework.
• Specific consent obtained from the data subject where required for a particular transfer not covered by the above mechanisms.

The cb777i Platform does not contain links to external third-party websites as a matter of policy. However, in the limited circumstances where a reference to an external regulatory resource or responsible gaming organisation is made within the Platform's informational content, cb777i is not responsible for the privacy practices or data handling of those third-party sites. We encourage you to review the privacy policy of any third-party site you visit independently of the cb777i Platform.

cb777i reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or regulatory requirements. Where changes are material — meaning they affect how we use your data in a way that could impact your rights — we will notify registered players via email or through a prominent in-Platform notification prior to the changes taking effect.

For minor or non-material changes, such as clarifications or formatting updates, the revised Policy will be published on this page with an updated effective date, without individual notification. It is your responsibility to review this Policy periodically. Continued use of the cb777i Platform following the publication of any revised Policy constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or to how cb777i handles your personal data, please contact our support team. We handle all privacy-related enquiries with priority and in strict confidence.

Email: [email protected]

Live Chat: Available within the Platform after logging in to your cb777i Account. Our team is available 24 hours a day, 7 days a week.

When submitting a data rights request or privacy complaint, please include your registered Account username and a clear description of your request so that our team can assist you efficiently. We aim to acknowledge all privacy-related communications within two (2) business days and to resolve them within the thirty (30) day period specified in Section 10.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the gaming regulatory body under whose jurisdiction cb777i operates. Contact details for the applicable regulatory authority are available from our support team upon request.